Why is the bill not itemized? The donor bill in particular is incomprehensible.
We export bills created in our medical record system to a third party, Svea Finans. Svea is responsible for sending SMS with payment links. For privacy reasons, we cannot send them information that specifies the bill if we do not have active consent to this for each individual patient. Technically, they currently do not have a solution for us to choose to allow this for individuals who have consented, therefore everything is anonymized.
That's why it looks like this to you (and for Svea):
While on our side it looks like this (Example) :
We hope to achieve a solution in the future where we can choose that the individual can easily consent to us sharing the information with Svea.
Do you have questions about your bill? contact with your clinic and you will receive information over the phone.